Refund and Returns Policy
Last Updated: August 19, 2026
At ThemeVora, we sell digital products such as website templates, WordPress themes, HTML templates, React templates, Next.js templates, UI kits, and other downloadable digital resources.
Because our products are digital and can be downloaded or accessed immediately after purchase, all purchases are final and non-refundable.
1. No Refund Policy
Once a digital product has been purchased and access to the product or download has been provided, we do not offer refunds, returns, or exchanges.
This policy applies to all digital products purchased through ThemeVora.
2. Before You Purchase
Please carefully review the following information before purchasing a product:
- Product description
- Screenshots and previews
- Live demo, when available
- Product features
- Compatibility information
- Included files
- Technology/framework used
- System requirements
- License information
If you have any questions about a product before purchasing, please contact us before completing your order.
3. Accidental Purchases
We do not provide refunds for accidental purchases, duplicate purchases, or purchases made without reviewing the product information.
Please make sure you are purchasing the correct product before completing your payment.
4. Download Issues
If you have purchased a product but are unable to download the files because of a technical issue with our website, please contact our support team.
We will make reasonable efforts to help you access the product you purchased.
Download access problems do not automatically qualify for a refund.
5. Product Issues
We carefully review our products before making them available for purchase.
If you experience a genuine technical issue with a product that prevents it from functioning as described, please contact our support team with details of the problem.
Where appropriate, we may provide:
- Technical assistance
- Updated files
- Bug fixes
- A corrected version of the product
These solutions are provided at our discretion and do not constitute a refund.
6. Product Updates
Some products may receive updates or bug fixes. The availability of future updates depends on the individual product and its stated features or licensing terms.
Purchasing a product does not necessarily guarantee unlimited future updates.
7. License and Usage
Refund requests cannot be made because a customer later decides that a product does not meet their personal preference or project requirements.
Please review the product description, demo, features, compatibility, and license terms before purchasing.
8. Free Products
Free products are provided at no cost and therefore are not eligible for refunds, returns, or compensation.
9. Contact Us
If you experience any issue with your order or downloaded product, please contact us before taking any further action.
Email: themevorahost@gmail.com
We will do our best to assist you with your issue.
